Delivery to Finland

Feel Vivid offers its customers fast and free transfers for orders over 69 €. For orders under € 69, we charge € 2.90 - € 3.90 for delivery costs per order, depending on whether the order is sent by letter or as a package.

We aim to ship all orders placed before 2pm on the same day. If the delivery is not successful due to force majeure, eg delivery difficulties of the supplier or transport company, the customer is asked to contact Sobat Oy and the problem will be clarified on a case-by-case basis. Smaller orders are shipped in an envelope or shipping box that fits in a standard standard-sized mailbox. If the order does not fit in the mailbox, it will be picked up at the Post's pick-up point chosen by the customer. Larger orders are sent as a postal package to the Post's pick-up point chosen by the customer, and they usually arrive within 1-3 working days. Smaller items delivered with daily mail will usually arrive within 3-4 business days. Orders over € 149 will be delivered free of charge at the agreed time to your door.

Deliveries to the Baltics (Estonia, Latvia, Lithuania)

Orders under 500g can be sent by letter or package. The price of a shipment that goes by letter is € 3.90. Letter delivery time is 2-3 working days.

The price of the postal package is € 5.90 for orders under € 150. Free delivery to the Baltic countries for all orders over € 150. Delivery time for postal packages is 2-3 working days.

Deliveries to Sweden and Germany

Orders under 500g can be sent by letter or package. The price of a shipment that goes by letter is € 3.90. Letter delivery time is 4-6 working days.

The price of the postal package is € 7.90 for orders under € 150. Free delivery to Sweden and Germany for all orders over € 150. Delivery time for postal packages is 2-4 working days.

Deliveries to other EU countries

Orders under 500g can be sent by letter or package. The price of a shipment that goes by letter is € 3.90. Delivery time for letters is 5-10 working days.

The price of the postal package is € 9.90 for orders under € 150. Free delivery to EU countries for all orders over € 150. Delivery time for postal parcels is 3-7 working days.

Undelivered shipment

From 1 October 2017, Posti will retain parcels for only 7 days at all its pick-up points. Unclaimed packets are then returned to the sender. If the package is not picked up during this time, it will be returned to the sender.

An unclaimed shipment is not a return under the Consumer Protection Act. In such cases, we will automatically charge € 15.00 for postage and handling in connection with the refund.

Invalid price

We reserve the right to cancel an order due to a typographical, typographical or technical problem. Our offers are valid only as long as there is enough stuff.

HOW CAN I RETURN MY ORDER

We understand that Occasionally you may change your mind or want to return an item to us. If you wish to return it to us, please send it to the below Returns address within 14 days of delivery.

Please note that we cannot accept the return of items which have been opened or part-consumed.

Any Returns should be sent to:

Sobat Oy

Vasarate 19

65350 Vaasa

Finland